Futrell, C. (2007). ABC's of relationship selling through service (Ninth edition.). McGraw Hill.
Chicago Style (17th ed.) CitationFutrell, Charles. ABC's of Relationship Selling Through Service. Ninth edition. New York: McGraw Hill, 2007.
Trích dẫn MLAFutrell, Charles. ABC's of Relationship Selling Through Service. Ninth edition. McGraw Hill, 2007.
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