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    The Six Sigma way : How to maximize the impact of your change and improvement efforts /

    The Six Sigma way : How to maximize the impact of your change and improvement efforts / by Pande, Peter S., Neuman, Robert P., Cavanagh, Roland R.

    Published 2014
    “…McGraw-Hill Education,…”
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  2. 2
    Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /

    Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Michelli, Joseph A.

    Published 2014
    “…McGraw-Hill Education,…”
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